Hi, I'm Denise.
Your Customer Support VA!
If you’ve been struggling to manage several tasks and are in need of assistance, then you’ve come to the right place. 🤝
Support Services for You!
Running a successful business requires strong backing from the community and ensuring an exceptional customer experience.
However, managing communication with clients and customers can be overwhelming, especially with other responsibilities to handle.
This is where I can help.
As your assistant, I am here to provide support for all your client and community needs.
Think of me as your virtual partner prepared to aid you in delivering first-class customer and community support.
My main objective is to streamline your life and ensure that your clients always receive excellent service.
Together, we can work towards the success of your business!
How do I help?
I help you hit your business goals with little to no friction.
I help you be productive with other tasks you need to get done ASAP.
I help you focus on the things that matter most to you.
I help create more stress-free days for you.
Here's how I support you as your VA...
Your business vision and goals become my number 1 priority, so at every stage on your business evolution I make sure to strategically support your clients base through it.
Your clients may have lots of questions and I make sure your clients know which direction to go for the right answers.
Cookie cutter? One-size-fits-all? Nah. Not here. Every business is different, and so is the client base. I work with you to support your clients by utilizing your existing systems or assisting you in developing new ones.
My goal is to make client support easier for you. You and I plan out your processes, write email templates, and then I do the heavy lifting so you can take a hands-off approach with customer care
Packages
There are several bundle packages that you can choose from.
Base Plan
- 1:1 monthly 30-minutes call and M-F 1:1 support via Whatsapp, Slack and/or Email.
- Up to 30 customer base to support per week
- Monitoring 1 social media channel and responding to comments, questions and complaints
- Keeping a record of any customer feedback to help with future business strategy
£399.00 / month
Pro Plan
- 1:1 bi-weekly 30-minute community update call and M-F 1:1 support via Whatsapp, Slack and/or Email
- Up to 60 customer base to support per week
- Monitoring 2 social media channels and responding to comments, questions and complaints
- Keeping a record of any customer feedback to support planning, content creation and/or business strategy.
£697.00 / month
Elite Plan
- 1:1 weekly 30-minute community update call and M-F 1:1 support via Whatsapp, Slack and/or Email
- Up to 90 customer base to support per week
- Monitoring 3 social media channels and responding to comments, questions and complaints
- Add on administrative duties: provide general administrative and office management support when needed.
- Keeping a record of any customer feedback to support planning, content creation and/or business strategy.
£997.00 / month
The Process
Testimonials
Kind words past clients have said!
Contact Us
Curious about anything? Get in touch